Privacy policy

Privacy Policy

1. Introduction

At Wild Outdoors, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with the Privacy Act 2020.

By using our website, you agree to the terms of this policy.

2. Information We Collect

We collect personal information when you:

  • Place an order
  • Subscribe to our newsletter
  • Contact us for support
  • Browse our website

This may include your name, email address, phone number, billing/shipping address, payment details, and other relevant information.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Send promotional offers (with your consent)
  • Comply with legal and security requirements

4. Payment & Security

All payments are securely processed through trusted providers. We do not store credit card details—these are handled through third-party payment gateways in compliance with security standards.

5. Third-Party Services

We may use third-party services, such as:

  • Payment processors (e.g., PayPal, Afterpay)
  • Shipping providers
  • Analytics tools

These providers have their own privacy policies, and we recommend reviewing them.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These help us analyze site traffic and tailor content to user preferences. You can manage cookie settings via your browser.

7. Data Protection & Retention

We implement strict security measures to protect your personal data. We retain information only as long as necessary for business and legal purposes.

8. Your Rights Under New Zealand Law

You have the right to:

  • Access personal information we hold about you
  • Request corrections to inaccurate data
  • Opt-out of marketing communications
  • Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us via our Support Page.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

10. Contact Us

For privacy-related inquiries, please contact us via our Support Page.